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Hello! Setting up your account is quick and easy. To get started, you’ll need to create a personalized User ID and Password.
Just follow the steps below and you’ll be on your way!
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smart fortwo customers, please visit
Required fields are noted with " * ".
Enter Your User ID
Your User ID may be 8 to 60 characters in any combination of letters (A-Z), numbers (0-9) or symbols (_ &).
* Enter User ID
* Confirm User ID
Enter Your Password
Your password must be 8 to 30 characters. Also, be sure to include the following: a letter (a-z or A-Z) and a number (0-9).
Please keep in mind your password cannot be your User ID, and you will not be able to re-use the last 12 cycled
password changes. Your password cannot be your User ID and you cannot re-use the last 12 cycled password changes.
* Enter Password
* Confirm Password
Choose Your Hint Question
Your hint question and answer will help you retrieve your User ID or create a new Password.
* Choose a Hint Question
Mother's maiden name?
Name of your first school? (no spaces)
Favorite pet's name? (no spaces)
City where you were born? (no spaces)
Father's middle name?
Mother's middle name?
Favorite color? (no spaces)
Favorite sport? (no spaces)
Favorite sports team? (no spaces)
* Your Answer
* Confirm Your Answer
Enter Your Email Address
Your account transactions will be sent to this email address.
* Email Address
* Confirm Email Address
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