FAQ FCP First Class Appearance
We'll help you keep your good looks.
The way your vehicle looks can be just as important as how it performs. So whether you're paying cash, financing, or leasing a new or pre-owned Mercedes-Benz vehicle, our First Class Appearance Package will help keep your vehicle in showroom condition.
This comprehensive protection plan consists of:
        First Class Wheel and Tire Protection "Plus"
           • All costs associated with replacement of wheels and tires due to a covered road hazard,* plus wheel repair for most scrapes, scratches and other
             cosmetic damages
           • Unlimited number of service visits allowed
        First Class Paintless Dent Repair
           • Non-invasive repair of minor dents and dings
           • Unlimited number of service visits allowed
        First Class Windshield Replacement
           • Covers all costs associated with replacement of a front windshield due to damage from unavoidable road hazards
           • Maximum total benefit $5000
With so many benefits, the First Class Appearance Package is the extra protection your vehicle deserves. Ask your Mercedes-Benz dealer how you can take advantage of everything it has to offer today.
* Road Hazards are defined as debris on a public roadway such as nails, glass, potholes, rocks, tree limbs or any other object or condition not normally found in the roadway. Road conditions (such as uneven lanes or metal plates) found in construction zones or construction sites are not considered a covered Road Hazard. Damage or accidents caused by these conditions should be reported to your automobile insurance company. Certain exclusions apply.

This is an optional protection package offered and administered by SafeGuard Products International, LLC. Certain exclusions apply. May not be available in all states or for all vehicle models. This product is available at the time of vehicle sale or lease only. Please see your dealer for more information and refer to the First Class Appearance Protection Service Contract and Application for details and exclusions.
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