FAQ FCL Insurance
As part of The First Class Lease, what is the relationship between Mercedes-Benz Financial Services and my insurance company?
What kind of coverage am I required to have?
What should I do if my car is stolen or involved in an accident?
How should I handle insurance checks for losses and repairs?
What if my leased vehicle is declared a total loss?
Who may drive my car?
What if I change insurance companies?
Return to FAQs Home
As part of The First Class Lease, what is the relationship between Mercedes-Benz Financial Services and my insurance company?
Depending on when your contract is dated, your contract may require that DaimlerChrysler Financial Services Americas LLC, DCFS USA LLC, Mercedes-Benz Financial Services USA LLC, DCFS Trust or Daimler Trust be listed on your comprehensive and collision coverage as the "loss payee" and as "additional insured" for liability coverage. Note: Since DCFS USA LLC is the former name of Mercedes-Benz Financial Services USA LLC, you may list Mercedes-Benz Financial Services USA LLC instead of DCFS USA LLC. Please check your contract for the appropriate loss payee name. Please have your insurance agent send complete documentation of all policies, renewals or cancellations to:
Mercedes-Benz Financial Services
Insurance Services Department
P.O. Box 685
Roanoke TX 76262
Top
What kind of coverage am I required to have?
Your First Class Lease agreement requires these minimum coverages:
- Bodily injury liability not less that $100,000 per person and $300,000 per occurrence.
- Property damage liability not less that $50,000
- Or, a combined single limit of $300,000
- Comprehensive and collision coverage for the actual cash value of the vehicle.
- $2,500 maximum allowed deductible.
Top
What should I do if my car is stolen or involved in an accident?
All thefts must be reported to your insurance carrier and to the Client Service Center at (866) 321-8351. An authorized Mercedes-Benz Dealer should repair damages. Substandard repairs could cause charges at the end of your lease.
Top
How should I handle insurance checks for losses and repairs?
Depending on when your contract is dated, your contract may require that DaimlerChrysler Financial Services Americas LLC, DCFS USA LLC, Mercedes-Benz Financial Services USA LLC, DCFS Trust or Daimler Trust be listed as the loss payee. In regard to contracts dated prior to October 1, 2007, the check should be issued jointly to DaimlerChrysler Financial Services Americas LLC or DCFS Trust (if a lease) and you. In regard to contracts dated after to October 1, 2007, but before November 15, 2010, the check should be jointly issued to DCFS USA LLC or Daimler Trust (if a lease) and you. Note: Since DCFS USA LLC is the former name of Mercedes-Benz Financial Services USA LLC, the check may be issued jointly to Mercedes-Benz Financial Services USA LLC (instead of DCFS USA LLC) and you. In regard to contracts dated after on or after November 15, 2010, the check should be jointly issued to Mercedes-Benz Financial Services USA LLC or Daimler Trust (if a lease) and you. To speed up the release of your vehicle from the body shop, promptly send joint-payee checks, before you endorse them, to the address below. This is the only address that is authorized to endorse these checks. Insurance checks over certain amounts may require the physical inspection of repairs before Mercedes-Benz Financial Services can endorse the check. Please enclose the name and telephone number of the body shop and note your account number on the check. Send to:
Mercedes-Benz Financial Services
Insurance Services Department
P.O. Box 685
Roanoke TX 76262
Top
What if my leased vehicle is declared a total loss?
The difference between the actual cash value of the vehicle paid by your insurance company and the net outstanding balance owed to Mercedes-Benz Financial Services is covered by a GAP Waiver. This protection applies as long as your insurance is in place at the time of the loss and your monthly lease payments are current up to the time Mercedes-Benz Financial Services receives the proceeds from your insurance company. You will also be responsible to Mercedes-Benz Financial Services for an amount equal to your policy's deductible. For more information, call our Client Service Center at 800. 654.6222.
Top
Who may drive my car?
Persons listed as lessee or co-lessee on The First Class Lease® and those who are insured under your current policy and have a valid driver's license.
Top
What if I change insurance companies?
If you're renewing, canceling or changing carriers, have your agent send a copy of your new policy or binder to Mercedes-Benz Financial immediately at the address below. The "loss payee" and "additional insured" names should remain the same. Cancellation notices must be received by Mercedes-Benz Financial Services within 30 days of the effective date. Send to:
Mercedes-Benz Financial Services
Insurance Services Department
P.O. Box 685
Roanoke TX 76262
Top
Our Company Contact Us FAQs MB Credit Card MBUSA.com Owners Online Locate a Dealer MBFS Mobile Insurance
©2011 Mercedes-Benz Financial Services USA LLC. All rights reserved. NMLS #2546 Font AA Terms of Use Privacy Statement Sitemap

Notice

This site you are transferring to is not hosted
by Mercedes-Benz Financial Services.
Please review its policies on Privacy and Terms of Use.
This site will load in a new window. If it fails to load, your pop-up blocker may be activated. You may need to click to accept this pop-up.