The First Class Finish

Returning Your Vehic;e

If you choose to return your vehicle, the following steps will help you prepare for turning it in at your Mercedes-Benz dealership.

At three months prior to lease-end:

  • Contact your Mercedes-Benz dealer to schedule a Vehicle Condition Review, which will prepare you for the final
    lease-end inspection.
  • During your Vehicle Condition Review, discuss (if applicable) the cost of any excess wear and use, and review the option
    of repairing damage or replacing items before you return
    your vehicle.
  • Check out the new line of Mercedes-Benz vehicles and ask your dealer about the attractive Mercedes-Benz Financial Services lease or finance offerings.
  • Schedule your final vehicle return and inspection with your Mercedes-Benz dealer.

At turn-in:

  • Bring the maintenance booklet, owner's manual, both sets
    of keys, tool kit, and any other accessories provided at
    lease inception.
  • Have your vehicle's condition evaluated by your dealer. Afterwards, your dealer will generate a Vehicle Inspection Report describing the vehicle's condition and any excess wear and use charges.
  • Sign the Federal Odometer Disclosure Statement confirming the final total mileage on your vehicle.
  • Review your maturity bill* and, if applicable, pay any outstanding charges.
  • Receive a Vehicle Return Package from your dealer. This will include your signed Federal Odometer Disclosure Statement, the Vehicle Inspection Report, and final maturity bill.*

    *Exclusions may apply. Final maturity bill may not be available.

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Inspecting Your Vehic;e

Check it out before turning it in.

Excess Wear and Use Responsibilities:

Our unique Three-Point Inspection will help you understand what is considered excess wear and use. While the standards in your lease agreement provide you with a detailed definition of excess wear and use, the Vehicle Condition Guidelines highlighted in our online guide illustrate how we identify and determine whether or not damage is considered excessive.

Three-Point-Inspection:

  • The Credit Card Test ®

    Generally, if exterior and interior damage cannot be seen when a credit card is placed over it, you will not be charged.*

  • Windshield, Lights,
    Wheels and Tires

    A quick visual check of these areas based on the guidelines will help you determine what is considered excess damage.

  • Missing Items

    Check for original equipment items and verify that scheduled maintenance is up
    to date.

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Credit Card Test

The Credit Card Test is an easy way to determine what will be considered excess wear and use when inspecting your vehicle's exterior and interior.

Vehicle Condition Guidelines - The following items are considered excess wear and use:

  • Any scratch through the paint larger than the size of a credit card.
    (Scratches that do not go through the paint pass The Credit Card Test, regardless of size.)
  • Any dent that is larger than the size of a credit card.
  • Any damaged safety items, regardless of size (e.g., torn seat belts).
  • Collective damage that is caused by a single event, regardless of size (e.g., hail damage).
  • Any holes, cracks, gouges, tears, or cuts in the sheet metal or bumper, regardless of size.
  • Any tears to the interior larger than the size of a credit card.
Interior
Guideline not met
Dents, dings and bumps
caused by a single event

Guideline not met
Scratch (through paint)
Guideline not met
Bumper scuff and damage
Guideline not met

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Windshields, Lights, Wheels and Tires

Vehicle Condition Guidelines ' The following items are considered excess damage when inspecting your vehicle's windshield, lights,
wheels and tires:

  • Wheels that are cracked or bent.
  • Wheels that were not originally equipped with the vehicle at the time of delivery. (Upgraded wheels installed by an authorized
    Mercedes-Benz dealership are acceptable.)
  • Tires that are the incorrect size, have sidewall damage, or exposed cords. (Sidewall damage includes plugs and cuts.)
  • Glass and lights that have cracks, stars, holes, or plugs. (A "star" is a chip with one or more legs.
    A plug is considered unsafe for vehicles with supplemental restraint systems.) Glass repair is not acceptable.
Wheel scuff
Guideline met
Wheel damage
Guideline not met
Star in windshield
Guideline not met
Cracked Windshield
Guideline not met

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Missing Items

Vehicle Condition Guidelines - Prior to turn-in, be sure to remove all personal items from the vehicle, complete all scheduled maintenance,
and ensure all originally equipped items (if applicable) are returned with your vehicle, including:

  • Maintenance book
  • Owner's manual
  • Second set of keys
  • Removable CD disc changers
  • DVD system
  • Navigation system discs
  • Headrests
  • Tool kit
  • Spare tire

Mileage Provision

If your mileage is over the maximum number of miles allowed on your contract (plus any additional miles purchased midterm), an excess mileage charge will be assessed at vehicle return. (Refer to your lease agreement for the per-mile rate.)

Contact Us

If you have any questions regarding the lease-end guidelines or the vehicle return process, please contact the Mercedes-Benz Financial Services Lease Maturity Department at 800.873.5471 or your Mercedes-Benz dealer.

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Extend Your Lease

You may be eligible to extend your lease. View your Lease-End Options online, contact the Mercedes-Benz Financial Services Lease Maturity Department at 800.873.5471, or your Mercedes-Benz dealer to see if you qualify.

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Purchase Your Vehicle

Any time during your lease, you can pay off your vehicle or finance the purchase price by contacting the Mercedes-Benz Financial Services
Lease Maturity Department at 800.873.5471.*

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