You will receive an e-mail notification within four business hours, Monday - Friday, 8 a.m. - 5 p.m., Eastern If your application is submitted Saturday, Sunday or during non-business hours, your response will be received between 8 a.m. and noon of the next business day.

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What happens once I receive my approval?

Please print the e-mail advising you of the approval. Then contact your Mercedes-Benz Dealer to discuss your next steps.

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What are my options if my application is not approved?

The representatives at your Mercedes-Benz Dealer will be happy to discuss your options, such as a different model or pre-owned vehicle. It could also be that Mercedes-Benz Financial Services just needs additional information from you in order to approve your original application.

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Is it possible to change my selected model or options after I have been approved?

Your Mercedes-Benz Dealer will be happy to assist with changes. However, changes that increase the price could result in an additional inquiry to your credit report.

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Will it be necessary for me to sign a traditional application at the Mercedes-Benz Dealer?

No. The online application is the only requirement.

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