FAQ First Class Financing - Insurance
What kind of insurance is required?
Where should insurance information be sent?
How much insurance is required?
What should I do if my car is stolen or involved in an accident?
What if I change insurance companies?
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What kind of insurance is required?
Your Mercedes-Benz Financial Services First Class Financing agreement requires continual comprehensive and collision insurance on your vehicle.
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Where should insurance information be sent?
Ask your insurance agent to send policies, renewals or carrier changes to:
Mercedes-Benz Financial Services
Insurance Services Department
P.O. Box 1800
Roanoke, TX 76262-1800
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How much insurance is required?
The minimum collision coverage is governed by the law of the state in which the contract was executed. If you entered into a lease with us, please see its terms for minimum insurance coverages required.
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What should I do if my car is stolen or involved in an accident?
After notifying the police (where necessary), please notify your insurance agent and our Support Services Department Monday - Friday between 9 a.m. and 6 p.m., Eastern at (866) 321-8351.
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What if I change insurance companies?
If you're renewing, canceling or changing carriers, have your agent send a copy of your new policy or binder to Mercedes-Benz Financial Services at the address below. Please include a copy of your current policy as a reference. Please make sure the "loss payee" language is correct. Cancellation notices must be received by Mercedes-Benz Financial Services at least 30 days prior to the effective date. Send to:
Mercedes-Benz Financial Services
Insurance Services Department
P.O. Box 1800
Roanoke, TX 76262-1800
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